Information & terms
Check-in
Check-in is possible from 3:00 PM at the earliest.
Check out
By 11 a.m. at the latest.
Reception desk
All our guests receive simple and clear instructions regarding self check-in on the day of arrival. The instructions are sent via SMS or email to the contact details provided in the booking.
Self check-in
You will receive check-in instructions via SMS and email on the day of arrival.
Payment
We are a cashless business and accept payment via debit card online or on site. When booking online, the specified payment card will be charged on the day of arrival. Receipt is sent to the specified e-mail address.
To finalize the booking made at the front desk, please add a payment card to your reservation. Card details are handled by Stripe, a secure payment service. Please follow the instructions below:
- Visit our website: http://ystadstation.com/
- In the menu, click on “Change booking“.
- Enter your booking number.
- Enter your surname.
- Then, click the blue button labeled “lägg till nytt kort” (add new card). Enter your card details and confirm; your reservation will then be complete.
Payment for your stay will be charged on the day of arrival, and a receipt will be sent to the provided email address.
Payment card details must be provided within 24 hours of booking.
Breakfast
We serve a cold breakfast buffet in the restaurant on the ground floor between 07:30 and 10:00. Please notify us of any food allergies when booking.
Groups & Companies
Children & Extra beds
Needs for extra beds must be confirmed by us before arrival. There are limited options for this option. Maximum one (1) extra bed/baby cot per room.
- Children aged 0–2 stay for free when using existing beds.
- A baby cot can be rented for children aged 0–3 for SEK 150 per night.
- Children aged 3–10 sleeping in their parents’ bed are charged SEK 150 per night (applies to 1 child per room).
- An extra bed for a child or adult costs SEK 350 per night per person.
Cancellation policy
Cancellations can be made free of charge until 3:00 PM, two days prior to arrival. Cancellations made after this time will incur a charge for the first night. In the event of a no-show, 100% of the booking value will be charged.
Studio apartments may be cancelled free of charge up to 4 days prior to arrival.
If you book through a third party, the cancellation policy may differ.
Pets
Pets are not allowed.
Bicycles
We offer secure bicycle storage for a fee of 50 SEK per bike per stay; please request this when booking. Racks for locking up bikes are available outside the building and may be used free of charge. Please note that bicycles are NOT permitted inside the premises.
Parking
Public parking is available immediately adjacent to the property. Payment can be made via app or parking meter.